Management NVQ Level 3 with Bespoke training
The NVQ Level 3 is Management is perfectly suited to Assistant Practice Managers who are developing their skills and contrubuting to leading the practice team. It provides the individual with the opportunity to apply learning in their everyday role whilst working with their Assessor for guidance and mentor support. We have an excellent range of training sessions to accompany this qualification and as always, this is tailor-made for your industry. The units include:
Mandatory Units
- Manage your own resources and professional development
- Provide leadership in your area of responsibility
- Allocate and monitor the quality of work
- Ensure health and safety requirements are met
Optional Units
- Promote equality of opportunity and diversity
- Encourage innovation
- Plan change
- Implement change
- Develop productive working relationships with colleagues
- Recruit, select and keep colleagues
- Provide learning opportunities for colleagues
- Manage a budget
- Manage a project
- Monitor and solve customer service problems
- Work with others to improve customer service
Progression: Learners have a number of options available which include; Management NVQ Level 4, Foundation degrees and the MHSC Management Milestones.
As part of the NVQ programme, CER Training offers bespoke off the job team leading and management training to accompany the NVQ that is specific to Health Care. This includes:
- Communication Skills
- Delivering Appraisals/PDR's
- Interview techniques
- Coaching and Mentoring
- Feedback skills
- Management styles
- Time management
- Complaints Management in the NHS
- Absence Management
- Team Dynamics/Relationships